My Passport takes an extremely long time to come up on laptop

My Passport takes forever to come up on my Macbook. Not only does it take extremely long to be visible within my computer but once it does come up, it takes forever to load each folder. I use this for photography. Is there a solution to this? I have another WD My Passport that is newer and works much faster. The drive I am having issues with is about 1 1/2 year old.

Hi @cemoneharper,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: