Out of nowhere today, I discovered that I was no longer able to access the contents on my WD 4TB USB 3.0 My Passport Portable External HD (MFR # WDBYFT0040BBL-WESN) that I purchased 3 months ago. I also noticed that when my drive is powered up, it now produces a low, soft buzzing sound, in one second intervals, alternating with the sound of (I believe) my disks trying to be engaged. They’re new sounds I’ve not heard before. The E: drive on my laptop where my HD used to show up no longer appears, however the light is on the drive itself and it’s attempting to connect with my laptop. The HD IS however recognized in Device Manager and the device status says “This Device is Working Properly.” The cables are fine (I’ve tried alternate ones) and the connection is secure. The drive simply seems stuck. And out of nowhere. Nothing has been dropped or bumped. I’m very cautious with how I handle this drive.
Like most folks, I’ve got a ton of info on my drive that I can’t afford to lose. Any idea what the problem is? Can it be fixed? I don’t want to jump to the conclusion that my only option is to pay a fortune to get the data recovered until I’ve exhausted all of my other options. Where should I go from here?