I am new to this forum. I have a WD My Passport USB drive which has worked perfectly until today. When I plus it into the laptop it makes noises and the light appears, but it is not recognised anymore, so I can’t access any information on the hard drive. I have tried to see if the drivers are up to date, and according to what I can see, they are. I thought this was the problem, but it must be something else. Is anyone able to assist, as I have not idea what to do next.