My passport has been working great, but today I plug it in and the light comes on, does not blink, and the computer does not see the drive, any help?
I’m having the same issue. I just purchased my WD My Passport tonight. I plugged it into my computer (running Windows 7) and it fails to recognize the Passport. I’ve downloaded the driver and still no luck. I’ve power-cycled and everything. Any thoughts on how I can get it to find the Passport?
Look in Disk Management and see if it’s there it may need a drive letter assigned.
device manager does not see it also.
Hereunder you’ll find some helpful tips:
-Use a different USB cable
-Plug the drive to a different computer
-Plug the drive to a different USB port
-Question, Does the computer makes a recognition sound when you plug the USB cable?
Hope this helps.
tried it all still does not see it, and no sound