So an issue occurred with my WD 4TB passport within the last week. My passport was working as usual, and at some point I plugged my passport into my laptop and realized it wouldn’t work. Then later, plugged it back into my desktop and again, wouldn’t work. I didn’t format anything so I’m puzzled. My passport doesn’t show up in File Explorer, but it can connect to my PC. The light on my passport comes on and I get the audible connection sound when it’s plugged in. It even shows up in my devices. If I try to open any files in the Recent Files section that are from my passport, I get a Location is not available error. Afting a bit of digging I see the Smart Status is not available. Not sure what to do. Any help is appreciated. Thanks!
One thing I found odd, there’s a Local Disk that popped up but I can’t open it because it needs to be formatted. So I checked the properties. It says 0 bytes used or available. But when I checked hardware, it shows My Passport.
