I have a My Passport (WDBBEP0010BBK) that is about 1 1/2 years old. A few days ago, I plugged it into my USB port, but I could no longer get the files to show up in Windows Explorer. The light is on and blinking, and I can hear it spinning.
Forgive me if I don’t use the techincally correct IT lingo. In Windows Explorer, it used to show up as a new drive (My Passport) after a few seconds. Now it seems to have a hard time loading. It just keeps spinning and blinking but the files never show up. Drive H shows up in Windows Explorer, but it is no longer titled “My Passport”. When I click on it, the green bar at the top just slowly creeps along like it is trying to load the files…but it never completes the mission. I always have to just shut down my computer because I can’t even get even get the safe eject to allow me to pull it out of the USB. I’ve tried the other USB ports and the same thing happens.
I never dropped it or anything like that. I do often take the cord out of it, but the cord doesn’t appear to be damaged.
Any ideas? Thanks so much for your help!