My Passport external drive won't backup

Portable Drives My Passport
1

I’ve been having this problem off and on ever since these drives (I have two) were new. When I try to run a back-up, either scheduled or on the spot, it just won’t run. I get a message “Backup was completely successfully”. I used to be able to “fool” it by switching from a category-type of backup to a file-type. But now, that doesn’t work either. I’m about ready to dump these and switch to another brand. BTW, I have kept the software up to date.

Anyone have any ideas?

2

If you have no new files to add then WD SmartWare will report the backup as completed within seconds. It keeps a single, continuous gradual backup and does not start over.