I’ve had my Passport Essential for several weeks and have since used it without a password. Two days ago, however, I created a password with the Smartware. Now, when I open Windows Explorer, my F: drive is listed as “WD Unlocker”. When I open that, it asks for my password, which I enter. But, the Passport Essential doesn’t appear in Windows Explorer for me to access it. When I re-open WD Unlocker, it states that my Passport Essential isn’t locked. That’s great that my Passport isn’t locked, but how the heck do I access it. It doesn’t appear. Also, when I launch WD Smartware with the Passport unlocked, the software seems not to recognize the Passport. Any help anyone can lend will be greatly appreciated.
I’m sorry if a solution for my problem has previously been posted. I’m new to this board. Thanks in advance!