My Passport 2TB external Hard Drive problems

Hi. I have a My Passport 2TB external Hard Drive: WX11A23V2512 / Model: WDBY8L0020BBK.
Since updating my Op sys to Windows 10, I can’t get it to work. I cannot access the files on it, nor save any new files to it. Apart from trying to find a friend with a Windows 7 machine, is there a way I can make this drive work in Windows 10? Appreciate your help. It’s my first time on a forum. Hope I’m doing this correctly. I’m based in Liverpool, UK.

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/12455