My Passport 2TB external Hard Drive problems

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Hi. I have a My Passport 2TB external Hard Drive: WX11A23V2512 / Model: WDBY8L0020BBK.
Since updating my Op sys to Windows 10, I can’t get it to work. I cannot access the files on it, nor save any new files to it. Apart from trying to find a friend with a Windows 7 machine, is there a way I can make this drive work in Windows 10? Appreciate your help. It’s my first time on a forum. Hope I’m doing this correctly. I’m based in Liverpool, UK.

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Hi,

You could refer to the following link: Cannot Find My WD Drive on Windows or macOS

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Thank you very much for your help Jonty .S, I will look into it.