My Passport 1TB on new laptop

[rosn123]

I have a new laptop running windows 8,1. When I connect my My Passport drive which was previously used on a Windows 7 laptop, it shows up but is VERY slow. When I try to import images to Lightroom 5 nothing happens at all, it just hangs. Anyone shed any light on this?

Thanks

[Hamlet]

Hello and welcome to the community,

Make sure the USB drivers are up to date on this new computer!

[rosn123]

Thanks for your reply. I did check and it says the drivers are up to date. I have also tried using a different USB port but that didn,t make a difference either.