I have the my home cloud and it is working perfectly fine on the app.
I have logged in on my laptop and the device is showing offline so I can’t upload any photos or video.
I have rebooted and logged out and back in again but not having much joy.
There’s currently issues at the moment with WDs servers. No idea what but it’s on the WD status website
Mine has been down for going onto 3 days now on all devices and my cloud home webpage. My status page is showing everything is running fine with an indecent dated April 21, 2020 for intermittent issues. I have posted the same issue as yours on this board. No WD staff have replied to say what the issue is or how to fix it.
@WD_Admin @WD_MCH can we have a response please?