Where can I find a My Cloud virgin disk image (3TB preferred)? The links from several years ago do not seem to be working.
One really doesn’t need a “virgin disk image” if one is replacing their My Cloud hard drive or fixing a bricked hard drive. Instead one can unbrick their single bay My Cloud unit using the methods posted by user Fox_exe. Note you will need to know which single bay My Cloud version you have (first gen v4.x firmware or second gen v2.x firmware) as the unbrick directions are different for each version.
The main Fox_exe repositories for multiple My Cloud models can be found either here:
First gen directions:
The img files needed for the first gen Fox directions can be found in the WDMyCloud-Gen1/Backups folder in the main Fox_exe respoitory link above.
Second gen directions:
Various files used in the second gen Fox_exe unbrick directions can be found in the WDMyCloud/WDMyCloud-Gen2 repository.
The p/n of my unit ends in -00. That tells me that it is a gen 1. Would that be correct?
Yes. Gen 1’s that use v4.x firmware end with “-00” and gen 2’s that use v2.x firmware end with “-10”.
Thank you. I now have access to the dashboard and it shows a number of shares there but I am not able to see them or access them. My computer is win 10 and I was able to see & access them before I performed the recovery above. One of the shares was created after the above. I set that share to private and it file manager asked for the username & p/w but did not give me the folder. Is there something else I need to do? BTW the dashboard is showing a dash for capacity after several hours, does that mean the “refresh” did not take? and do I need to pull the drive to run that again? Thanks for all of your help.
Do you have a section in the dashboard called “storage” ??
If so, you need to set up the volume still.