My Cloud showing on all appliances as offline how do i get it back online

My Cloud showing on all appliances as offline how do i get it back online

@johnmacd515
Which My Cloud device do you own that works with appliances?

By appliances i meant mobile phones, laptops, PC etc

This still doesn’t say which My Cloud devices you own. I own two WD My Clouds. A 1st and a 2nd generation. WDMyCloudImage

When I have this problem, I start with a reboot of each device and if needed a reboot of my router.

Done both these things still not working

@johnmacd515 What does your My Cloud device show? Click on, tap or activate image to enlarge it.