My Cloud showing on all appliances as offline how do i get it back online

[johnmacd515]

My Cloud showing on all appliances as offline how do i get it back online

[cat0w]

@johnmacd515
Which My Cloud device do you own that works with appliances?

[johnmacd515]

By appliances i meant mobile phones, laptops, PC etc

[cat0w]

This still doesn’t say which My Cloud devices you own. I own two WD My Clouds. A 1st and a 2nd generation.

When I have this problem, I start with a reboot of each device and if needed a reboot of my router.

[johnmacd515]

Done both these things still not working

[cat0w]

@johnmacd515 What does your My Cloud device show? Click on, tap or activate image to enlarge it.