My Cloud PR4100 (My Cloud Pro Series 4-Bay NAS)

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1

I log in from admin and tried to invite the user for cloud access, but showing me the error “Something went wrong, please check that you have an active Internet connection and try again. (Error Code: 403)”

I try to delete Cloud Account for Device Owner: admin email account, showing me the same Error Code: 403

I try to change the cloud admin email account and put another account, showing me this error * Something went wrong, please check that you have an active Internet connection and try again. (Error Code: 1002)

Model: My Cloud PR4100 (My Cloud Pro Series 4-Bay NAS)
Current and last Firmware Version 5.24.108

Screenshots attached.

error403
error1002

Thanks,
Mujahid Hussain
WhatsApp +966564451773

2

@mhussain

You should be using the sub-forum for your device.

Online User Guide and Solutions for My Cloud OS 5 (wd.com)