hi,
Just got a my clould EX2Ultra. I have it set up and I can see it both from my file explorer and through the webbrowser using the IP address. Now when I got to www.mycloud to log in it is not working -it keeps saying username or password is wrong. Have tried to say “forget pw” and get email and then try to change it but still not working.
I have tried to set up other users and they get a “welcome to my cloud” email, then click on link to set up password they get to a blank page with no opportunity to set up email
Does anyone here know what I have to do to get this working? Also tryed to download the app and same issue re username and pw.
