My Cloud not showing in Windows Explorer


Hi all, apologies if this has already been asked but my WD My Cloud has stopped showing as a folder in File Explorer on Windows 10. It stopped appearing on an old laptop and isnt showing on a new one I have just bought. Its showing as below but not as a folder. When i click on the link it takes me to the device homepage on my web browser. Any advice would be greatly appreciated.


@cimacpherson Take a look at this and see if it solves your problem.


Hello, thank you for that. I tried it but unfortunately get the following error. Feeling completely clueless!