My Cloud not connecting, not reseting

[cpt_paranoia]

@ForeverNoob

One net LED is steady orange, the other if off.

That suggests a 100Mbps connection, but no activity.

Did you try a different router port, and router reboot?

Here are some threads that might help:

Solid red LED light - cannot mount file system

Hi All, as mentioned I managed to fix my red solid led issue and get access to all my files again. Here is how I did it… Apologies in advance, this is a long guide with a lot of info. I wanted to be as descriptive as possible. DISCLAIMER I’m not a Linux expert - just a guy who had important files on my 2TB WD My Cloud, so was willing to do anything to get them back. I’m also not claiming that my solution works for everyone, it did for me, so that’s why I’m sharing. Please only proceed with cau…

MyCloud Solid Red Light

My MyCloud is displaying a solid red light and its complaining it has a critical error and that the content status is “not mounted”. Short of ripping the drive out and running SpinRite does anyone have any ideas as to how I can go about this? I think it might be a corrupted block thats making the RAID array fail but am not sure how to proceed. I obviously still have WEBUI and SSH access.

Data volume failed to mount

I had a power failure during the night and now my WD My Cloud 3TB drive has a red light on the front. When I go to the Dashboard I get a critical error message. “Data volume failed to mount  The data volume on the drive is not accessible. Please contact customer service. Code 004”. I’ve sent an e-mail to support but have not heard from them back. I’ve unplugged the drive a few times, including a short and long reset to no effect.

My Cloud dead, how to see content on Windows 10?

Hi! I don’t really know if this is the place to post this, but I would really really need some help. So one day I woke up and realized that my My Cloud 3 TB was glowing all red in the front. I didn’t think that is was such a big deal, however after trying to get it to connect through Wifi several times (for about 6 hours), I couldn’t get it working. I was so frustrated. My whole life is on the My Cloud. What I did notice under the procedure was that the Ethernet light didn’t blink at all. Whe…