I bought my WD My Cloud today, installed the software, started the download from my Windows 7 PC. I installed the app on my phone and I connected straight away and checked out that it was working. I was expecting the transfer of about 1tb of data to take all night.
I went to the, I think its called the Smartware and opened it up and it said that there was no writable sector on my ‘My Cloud’.
I have tried several times since, turning off, turning on, re-installing the software (it wont let me get past stage two as a message comes up Checking your device followed by an error warning which says
WE’VE DETECTED THAT YOU MAY NOT BE ABLE TO:
X - COPY FILES TO OR FROM THE DEVICE
X - MAP A SHARED FOLDER
Everythings wired in correctly, My Cloud to the Modem, Modem to the PC, the mains is on, the blue light on the front is on.
Can anyone help please?