Unable to write to my drive anymore

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi,

I’ve had my My Cloud 2TB drive for about 18 months now, haven’t wrote anything to it in a while but have just attempted to but for some reason i can’t, i can’t create folder or delete anything from the drive.

My settings have been left unchanged since i last wrote anything to the drive, but now when i go into the devices on my network (Windows 10), double click on the drive where its listed under ‘storage’ but it just opens up the WD web page, i right lick then select open but nothing happens, i’ve tried using the WD Access program too but it fails to upload any file i choose.

Any idea at all what this problem is? I feel like i’m about to pull my hair out of bin the thing lol

Thanks in advance.

Lou.

3

Has your Windows 10 installed any updates recently?

Or has your MyCloud updated its firmwasre?

4

I’ve tried this bud, no joy.

5

Both the WD drive and Windows have had updates in November, what update through Windows am i looking at in particular? Baring in mind that i haven’t uploaded anything to the drive for a good 6-9 months so if its to do with a Windows update then i’d have no idea where to start looking.