My Cloud Home Randomly restarting


#1

Hi

I got a My Cloud Home about December time and in the past week or so at random intervals it keeps just restarting itself. There’s nothing ontop of it, it’s not overheating. I’m just wondering why it is restarting and what I can do?

If anybody knows that would be great
Thanks


#2

@itsdavid Have you contacted support?
If no, please do.
If yes, please PM me your case number and email addressed used to login MyCloud.com


#3

Thanks SBrown. I hadn’t done this… But thank you I have now