My cloud home restart itself!

hi…
Today oddly enough, my device started restarting itself every 15 seconds in an endless loop, the indicator appears intermittent waiting for connection and then suddenly it restarts itself, and I did not know the reason, and I cannot access it through the computer, so I disconnected the power from it for fear of my data, who knows the reasons?
Note: I bought the device about 10 months ago

Hi,

You could refer to the following link:

https://support-en.wd.com/app/answers/detail/a_id/18042