Yesterday morning my My Cloud Home was working find. Then all of a sudden the My Cloud Home icon disappeared from my desktop and in finder (Macbook Pro with touch ID).
I signed in all of my devices and they all said offline.
I tried WD Discovery and couldn’t sign in because “Login was unavailable”. I uninstalled and reinstalled discovery twice and finally managed to sign into my discovery this afternoon (24hrs later)
Discovery, all my devices, and my cloud webpage are still showing My Cloud Home offline.
My Cloud Home is showing a slow blinking white light.
My Cloud Home is still backing up my time machine.
I am in China and I do have issues at times but nothing like this!
How can I get My Cloud Home back online? Is anyone else have this issue?
Potrebbe essere il nuovo firmware aggiornato in automatico? Appena acceso ieri ha funzionato 2 minuti e poi è passato in off line, non lo accendevo da mesi… forse ha fatto l’aggiornamento da solo …
since friday my Cloud home is offline…
I was using it and suddenly turned off.
My internet connection is perfect. I’ve tried to plug the device several times.
But the led only blinks. Looks like it want to start and fails. Restart and fails… again and again.
I’ve read that the servers might be DOWN… Any idea about when the problem will be solved ?
I have been having murders with my My cloud Home. It will work for a period of time, but my issue is not just the device appearing offline and I can’t access my files, but when I try to do a soft reset and take out all the wires and just leave it over night and then plug them all back in, in the morning (after numerous times of doing this might I add) when the MY cloud device eventually allows me to access my files and it appears online, It takes absolutely ages to open up any file/folder. up to 1 minute, which is very unusual, considering I have super fast broadband. This has happened too many times and its frustrating. I have an old my cloud device and to be honest that is so much better, never had a problem with connecting.
Can anyone shed some light on this on going issue?
My Cloud Home seems to have fixed itself in the most bazaar way.
My fusebox blow out the other day. Because of that I has to restart a number of my devices including my Macbook Pro. After the restart, all of a sudden WDiscovery started to install all updates that needed to be done. When the update was completed My Cloud Home desktop icon and sync file reappeared and started work.
If it frustrating, because I had done a number of restarts to my Macbook Pro, My Cloud Home, and my router and none of these actions fixed the problem.
Now I am keeping a close eye on My Cloud Home to see what else might happen next.
My Mac will not connect to WD server saying error with server. fixed this morning and then when I rebooted this afternoon same message. The WD server seems to be the problem
Just keeping this topic and issue alive. Has anyone else been able to solve the issue?
My device is constantly rebooting and showing a slow blinking LED. I’ve tried the reset options (holding it down 4 sec or 40 sec when power is off) but it didn’t work - it just does the quick flashes for hours with nothing happening.
I see the servers are shown to be working… what is happening?
