My Cloud Home HDD is constantly writing/reading data

Hi There,

just a question to understand whats going on with my My Cloud Home 8TB device.

Currently it’s connected to the LAN and has about 3 TB synced data. Once the initial sync process was finished I expected that the write/read activity would stop and only occur when I access data from my PC or cell. But even when all PC, cell that are linked to the My Cloud Home are shut down or disconnected from network/internet the My Cloud Home device is still constantly working on its internal HDD.

Is this normal? Is this just building up indexes or optimising file structure? It’s now doing this for almost two weeks now… curious.

Thanks for any answer :wink:

Best regards,
Thomas

The KB listed below will help shed some light on your experience

I’m also experiencing the same problem for a long time. And since my cloud home is installed in my living room, It’s getting unbearable cause it makes noise all day long. If I wake up during the night, the same noise is still there.
It´s absolutely annoying and frustrating.
Besides that, it created a lot of bugs for each time some synchronisation has been interrupted. By now i just use it for a dead archive and to back up phones memory.
But my will is to really get rid of it as soon as possible!

Same problem started with me Yesterday, but I am unable to access the drive at all. It is always saying offline (in web and mobile interfaces as I am on MacOS Catalina which is not supported yet by WD software!), and keeps indexing (the consistent grrrrrr noise?!).

I bought it less than a week and this started. I requested a return and waiting for the response!