My cloud home duo

In Macbook pro i dont see my files in public folder.

Please help me. What is the problem.

I was connected directly to the mac but same problem

Hi @Frankli19
Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)

Try this one.

Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
[Contact Us | Western Digital]