My Cloud Home 8TB MacBook

Hi, I would like to view the files on my WD My Cloud home in Finder.
I can connect as a Registered User, and it only shows me two folders Time Machine and Public, nothing else in those folders. I have a folder called Photos which I cannot see. How can I access all the folders/files in finder on Mac. Thanks

Hi @daparojo
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

Hi did you resolve the issue ?