My Cloud EX2 Ultra + Recyle bin + Windows XP

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hello everyone,

I have a My Cloud EX2 Ultra NAS.
I have enabled the recycle bin on the NAS.
I access the NAS from two PCs: one running Windows XP and one running Windows 10.
Everything works correctly.
If I delete a file from Windows 10, I can find it in the recycle bin.
However, if I delete a file from Windows XP, the recycle bin appears empty.
But if I open the recycle bin from Windows 10, I can see that the file has been deleted from Windows XP.
Why does the recycle bin appear empty from Windows XP even though there are files in it ?

Regards.
Miche

2

Hi @mrerronico,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask