Hello,
I have owned a My Cloud EX2 Ultra for a few months now and I have problems when using it with my Macbook Pro laptop. (OSX version 10.10.2)
The main issue is Macbook randomly losing connection with My Cloud.
The device would not appear anymore in the Network page in the finder.
If I turn off the airport wifi and back on, My Cloud icon would appear again.
Possibly related to the same issue there is another problem.
I like some of the folders stored in my NAS to have a shortcut icon in the Finder side bar, but what happens is they would randomly disappear from the Finder and every once in a while I have to create the links again.
I am thinking these issues are related to Mac OS because I am also using the same NAS with an older Windows 7 PC and with that I haven’t got any problems at all.
Also it seems that the Windows system access to the files much faster, the Mac system is very slow, especially if a folder contains a lot of file, it takes a while after opening it before the contents show up.
Was wondering if I am missing some optimisation steps in order to improve My Cloud to work on a Mac OS X system ?
Any help would be highly appreciated