The reset button has stopped working on My Cloud and I therefore can’t reset my password to access my drive via the dashboard on my PC. Dashboard won’t accept any password I throw at it.
What I think is the correct password gives me access at mycloud.com. I can also get into the My Cloud on my windows network, as can my TV. The same password won’t let me into the dashboard.
Does anybody out there know how I can access the dashboard with a non-working reset button?
Any help gratefully accepted.
Colin in Scotland