Hey all,
After having a 1gb My Book World for a couple of years, it started to get a bit noisey. So I decided it was time to upgrade and picked up a 2tb My Book Live a couple of months ago.
I filled it up with all my important stuff, and was very happy with it. I even considered backing it up, but thought - neh, it’s only been 2 months, it’ll be fine for a while.
Earlier this week, I needed to move the device. So I shut it down from within the web UI, unplugged it, and gingerly set it back up in another room. On plugging it in, after the yellow start up light, I just got green flashing and the drive sounding like it was working hard. It no longer appeared on the network. Uh oh.
I left it for a while, and after a few hours the light settled to green with just the occasional activity flash. But it still wasn’t appearing on the network (the WD software didn’t detect it either).
I looked online and saw that other people had resolved similar problems by holding the reset button for 4 seconds and unplugging the power. I poked a cocktail stick through the reset hole, and something seemed to move inside. Mysterious. Upon more poking, I noticed that there didn’t actually seem to BE a reset switch in there. I had no choice but to pull the plug (since I couldn’t access the UI to shut it down, or press the non-existent reset button).
When I picked up the device, I noticed a new rattle. So I took the ill-advised step of removing the case. Inside, I found that the body of the reset switch - which incidentally only seems to be supported by it’s little solder legs - had bent back on the board. This had freed the tiny round reset button to rattle around in the case. I tried putting the reset button back into the switch body and bending it upright - but it still didn’t work.
I’m now in a panic. The drive contains thousands of irreplaceable photos which I KNOW I should’ve backed up - but I just didn’t get round to it.
Is this the end of the drive? Is there any way to reset the device without this switch? Is there any way to get my data back?
If anyone has any advice (aside from “you should’ve backed it up,” or “you shouldn’t have taken the cover off”, it would be much appreciated!
Thanks,
Phil.