My Book is offline (Target missing)

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

WD Backup doesn’t see the 4 TB drive. The message I receive is Unable to back up files to My Book Please make sure your drive is connected and accessible.

I have no virus protection software. I have allowed Windows defender to give access to WD Backup. I have restarted the computer three times after unplugging My Book. So far, no luck.

Any ideas?

Thanks!

2

@grangel While someone here who has a My Cloud-Personal Cloud Storage may be able to help you, you may want to post your topic/question in the following sub forum.

3

Wrong subforum. The My Book is different device than the My Cloud the subject of this subforum.

https://community.wd.com/c/personal-cloud-storage/my-book-live