Now I have been here before with relatively the same problem so I thought I’d try again.
OS: Windows Home Premium 7 64bit
My Book Essential using Smartware
I have done the following to try to resolve my problem (files dissapear from drive?)
Uninstalled Smartware, Firmware, Software - No Help
Formatted the Drive, reinstalled all software and firmware, no help - I mean this was nearly a completely empty drive
I’m attaching 2 screenshots of this problem and look for help.
I have switched the backup from “category” to “File” Backup because the Smartware was missing nearly everything in my documents. What the screenprints show is what the drive looked like after a complete format, software and firmware reinstall, complete backup and about 3 reboots. This would be the 3rd reboot.