i’ve searched all over the net and found remotely related to my problem. I bought My book essential 1.5 tb 3.0 awhile back, i opened the packaging, it came with no cd for the wd smartware software. when i plugged it in, Nothing happened. so i thought, well it’s probably just my os *which is XP*. Now i need to back up my files on it and i’ve plugged it into my laptop which is using windows 7. It doesn’t recognize it, no matter if i boot it up running, or off. I’ve tried all of my ports on my laptop. Nothing, zip, nada. I had to install the wdsmartware cd from a different source cause it never came with it. Well it STILL wont recognize it. the wd SES software gives me “error during installation nothing was changed install at a later date” i’ve installed all the necessary things for the stupid thing from the website. I’ve spent 100+ on some Piece of **bleep** that does Nothing. Never came with the required items to get it working. This is my last hope before i use the warranty and send it back. I’m sitting here typing this, looking at the box that says “World’s Best Selling External hard Drives #1 WD” WHAT A JOKE. I need someone to give me some kind of idea on how to get this dumb thing to work. So if your looking for a question Here it is.
How Do I get It to Recognize on Windows 7, and XP and How Will I get The required Files to Install So this thing will work?!