My Book Essential-Searching for helps

Portable Drives My Passport
1

Hi All,

I’m newborn here. I bought My Book Essential 3.0. But can;t install WD SmartWare.The error messange was : The application has encountered an unexpected error and is now exiting…

I’m using Microsoft Window XP, Service Pack 2.

Hope to get helps.

Thank you

2

Upgrade to SP 3 and then download and install the latest version of Smartware from WD Website