My Book Duo will not turn on. It worked for almost a year without any problems. Then noticed there were no lights on the drive. I unplugged the drive and when I plugged it back in all three lights flashed red once and then were off. I bought a new power supply and usb cord, The drive worked again for about a week and did the same thing. Anyone else ever have this issue or have a solution?
Hi BMasten,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.
