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My Book Duo will not power on

My Book Duo will not turn on. It worked for almost a year without any problems. Then noticed there were no lights on the drive. I unplugged the drive and when I plugged it back in all three lights flashed red once and then were off. I bought a new power supply and usb cord, The drive worked again for about a week and did the same thing. Anyone else ever have this issue or have a solution?

Hi BMasten,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

Support for Western Digital Hard Drives | Western Digital

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