WD My Book Studio Power Issue

Hi all, new member - I’m having an issue with my My Book Studio drive.

It didn’t power up a couple of weeks ago and I haven’t had time to look at it until now. I’ve checked data cables and power cables and all are working - but the unit doesn’t power up.

So I’ve removed the drive and loaded it into an external dock and the drive powers up and spins. However - the error message I get on the Mac is that the drive is unreadable…?

Is there any way to get past this - or should I just try and get hold of another My Book Studio enclosure?

Many thanks
Rich

Hi RichM79,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.