MKV file wont play (no header stripping)

I tried all previous solutions and still no luck getting this MKV to play.  Here is the MediaInfo Text:

General
Unique ID                                : 220269452259796662151500567363467069564 (0xA5B65A7809027D309399DE5D2F57C87C)
Complete name                            : C:\Documents and Settings\rick\Desktop\Ben-to\Ben-toEp1.mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 439 MiB
Duration                                 : 23mn 40s
Overall bit rate                         : 2 593 Kbps
Movie name                               : [EveTaku] Ben-To - 01
Encoded date                             : UTC 2012-05-21 15:40:36
Writing application                      : mkvmerge v4.9.1 (‘Ich will’) built on Jul 11 2011 23:53:15
Writing library                          : libebml v1.2.1 + libmatroska v1.1.1
Attachment                               : Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High 10@L5.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 7 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 23mn 40s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Scan type                                : Progressive
Title                                    : Ben-To Episode 01
Writing library                          : x264 core 123 r2184+681M 5d72658
Encoding settings                        : cabac=1 / ref=7 / deblock=1:-2:-2 / analyse=0x3:0x113 / me=umh / subme=10 / psy=1 / fade_compensate=0.00 / psy_rd=0.50:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=9 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / fgo=0 / bframes=12 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc=crf / mbtree=0 / crf=15.5000 / qcomp=0.70 / qpmin=0 / qpmax=81 / qpstep=4 / ip_ratio=1.40 / pb_ratio=1.30 / aq=2:0.90
Language                                 : Japanese
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : A_AAC
Duration                                 : 23mn 40s
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Compression mode                         : Lossy
Title                                    : AAC 2.0
Language                                 : Japanese
Default                                  : Yes
Forced                                   : No

Text #1
ID                                       : 3
Format                                   : **bleep**
Codec ID                                 : S_TEXT/**bleep**
Codec ID/Info                            : Advanced Sub Station Alpha
Compression mode                         : Lossless
Title                                    : Evetaku
Language                                 : English
Default                                  : Yes
Forced                                   : No

Text #2
ID                                       : 4
Format                                   : **bleep**
Codec ID                                 : S_TEXT/**bleep**
Codec ID/Info                            : Advanced Sub Station Alpha
Compression mode                         : Lossless
Title                                    : gg
Language                                 : English
Default                                  : No
Forced                                   : No

Menu
00:00:00.000                             : en:Introduction
00:00:34.034                             : en:Opening Theme
00:02:03.999                             : en:Part A
00:12:52.981                             : en:Part B
00:21:13.022                             : en:Ending Theme
00:22:43.070                             : en:Part C
00:23:25.070                             : en:Preview

Any ideas would be extremely appreciated.  I am using the WD TV HD Media Player (gen 2) with current firmware.  when I try to play it simply says “unable to play selected file…”  Thanks.

The profile isn’t compatible.  That file is High10@L5.1.

Ahhh, well at least now I can stop wasting my time trying to fix this.  Thanks for your help.

TonyPh12345 wrote:

The profile isn’t compatible.  That file is High10@L5.1.

For curiosity and interest: how do you know that the profile is not supported or do you just know it by experience?

From the specifications sheet:

MP3/WMA supports up to 320kbps, AAC/APE/MKA/OGG up to 256kbps, FLAC up to 1200kbps. RMVB supports
up to 1280x720 40Mbps compressed video resolution MPEG1/2/4 supports up to 1080p, 30fps. MPEG2 ML/MP
conforming to ISO-13818 MPEG1 ML/MP conforming to ISO-11172. H.264 HP @ level 4.1 only. An audio receiver
is required for multi-channel surround sound via digital optical output. For details, please refer to the user manual.