Missing Web Viewer

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi guys. New to this thing; my first post actually.

I have search for “Web Viewer” but could not find anything to help me out. Most people are reporting missing files but I do not see anything at all.

Initially when I logged in to myCloud.com as one of the users I was able to see “Web Viewer” so i can see the files on the device. This menu item all of a sudden disappear.

How do I get it back.

2

@Doros The WebFile Viewer feature in the dashboard is not available for non admin users of the My Cloud.

My Cloud Web File Viewer Not Available for non Admin Users

Answer ID 27515

3

Thank you but the problem is not that, I think.
Even the admin user does not have access to the Web File Viewer.
The same problem exists with the second user I created who has full access to all shares.
The thing is, at first I was able to see it when I logged in with any of the users I created but not the admin user. Now I do not see it for any of the users.