Media streaming cuts off

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi,

I’m glad to have WD myCloud 4TB, but I faced some dificulties… Even changed my wifi router to a 300mbps capable one. The thing is… Any movie i want to stream from mycloud it laggs very much and after few lags it just disconects from devices and I need to wait till it get’s back in my TV as a device. I’m using Smart smart tv U6800 class connected via wifi.

What other info should I give to expect quick how-to?

2

When you use a computer close to your TV and you play a movie stored on the NAS from the DLNA client, is it working fine?

If yes, there is a connectivity issue with your TV. If no, then you have probably a Wifi speed issue. When you download a bif file from the NAS to that computer, what speed does Windows explorer show?

1 Like
3

Well, it was some kind of magic yesterday as it played 1080HD without any lag. I don’t know what was the reason, but after I left him for a week without any config/reboot/etc. it started to work nicely :slight_smile:

Thank You for a reply, don;t know if I get into this trouble in the near future…

4

Just curious: was your content uploaded recently,. maybe a lot of media?

Maybe the NAS is done with all the media processing it feels it has to do…

5

well, no. I’ve changed some files recently, some were downloaded throught transmission. It’s weird it took 2 weeks to settle this.

6

so it happened yesterday. As I downloaded newest GoT serie tried to watch it on my tv. After few secods of streming it hang, then started playing and hanged once again. After this I’ve got an error stating that my device disconected from samsung tv. why? How can I avoid this?

Is there any way to know when files are being prepaired for streaming? Where is that? How it works?

7

and now I’ve managed to get to log file. It just lags and stops playing…

18:28:07:300 [Error] - LOG_SYSTEM: upnp_socket_connect_timeout : connect/select 192.168.1.4:2869 FAILED after 3000 ms with error "Operation now in progress".
18:28:07:355 [Error] - LOG_SYSTEM: Error: 115 Operation now in progress

18:28:07:355 [Error] - LOG_EVENTING: handleConnections : upnp_cp_resubscribe: cannot create connection to http://192.168.1.4:2869/upnphost
18:28:07:355 [Error] - LOG_EVENTING: Error: 9 Bad file descriptor

18:29:55:316 [Error] - LOG_SYSTEM: upnp_socket_connect_timeout : connect/select 192.168.1.11:7676 FAILED after 3000 ms with error "Operation now in progress".
18:29:55:332 [Error] - LOG_SYSTEM: Error: 115 Operation now in progress

18:29:55:333 [Error] - LOG_EVENTING: handleConnections : upnp_cp_resubscribe: cannot create connection to http://192.168.1.11:7676
18:29:55:333 [Error] - LOG_EVENTING: Error: 9 Bad file descriptor

18:32:40:384 [Error] - LOG_EVENTING: handleConnections : upnp_cp_resubscribe CP cannot get resubscribe response from http://192.168.1.11:7676
18:32:40:405 [Error] - LOG_EVENTING: Error: 11 Resource temporarily unavailable

 my samsung tv is on 192.168.1.11, so I believe it’s a TV problem, but what’s wrong anyway?

8

anyone???

9

Does seem to look like a TV issue and a few other samsung owners have reported similiar issues as you.  I would have a search on the internet for media streaming issues on Samsung Smart TV’s.

10

well this happens via wifi and lan too :confused: can’t tsream a video normally, but once a month it lets me to watch hd video streaming without any interuptions

11 
15:48:23:725 [Error] - LOG_EVENTING: handleConnections : upnp_cp_subscribe: cannot create connection to http://192.168.1.11:7676
15:48:23:725 [Error] - LOG_EVENTING: Error: 9 Bad file descriptor

15:48:40:110 [Error] - LOG_SYSTEM: upnp_socket_connect_timeout : connect/select 192.168.1.11:7676 FAILED after 3000 ms with error "Operation now in progress".
15:48:40:110 [Error] - LOG_SYSTEM: Error: 115 Operation now in progress

15:48:40:110 [Error] - LOG_EVENTING: handleConnections : upnp_cp_subscribe: cannot create connection to http://192.168.1.11:7676
15:48:40:110 [Error] - LOG_EVENTING: Error: 9 Bad file descriptor

15:48:52:114 [Error] - LOG_SYSTEM: upnp_socket_connect_timeout : connect/select 192.168.1.11:7676 FAILED after 3000 ms with error "Operation now in progress".
15:48:52:114 [Error] - LOG_SYSTEM: Error: 115 Operation now in progress

15:48:52:114 [Error] - LOG_EVENTING: handleConnections : upnp_cp_subscribe: cannot create connection to http://192.168.1.11:7676
15:48:52:114 [Error] - LOG_EVENTING: Error: 9 Bad file descriptor

 this is killing me… I’ve watched one movie flawlessly and second got with “Loading…” messages all the time and disconecting. Can;t really watch. Don’t know whats the deal, coz Smart TV is streaming apple tv and my HTC well.

Pleas let me know what do those errors mean?