I have a Western Digital My Book Live NAS device (the same type that was recently hacked). Mine was offline in a storage box during the hack, but now I’m attempting to get it back online to retrieve my data.
I connected the NAS via ethernet cable to my Netgear Orbi router (same router it was connected to previously) and powered it up, but none of my 3 computers (Win 7 laptop, Win 10 laptop, Mac PC) will recognize the NAS over the network. WD’s own NAS discovery software won’t find the drive either.
I tried the 4-second soft reset with a paperclip, but that resulted in no change.
I tried connecting the drive directly to my computer via these instructions, using multiple types of cables (one normal, one crossover), but the drive was not found.
The front panel status light on the drive is Solid Blue, with an occasional quick flash of Yellow (every 7-14 seconds). Per manual, Blue means “Power On” (but not ready).
The rear ethernet lights perform the same pattern over an over: bottom green light is solid, then upper green light flashes 3 times while lower is solid, then both lights turn off, then the pattern repeats.
Any help to get this drive back online would be appreciated! I don’t believe it was a victim of the hack since the drive was disconnected and in a storage box, and it hasn’t yet successfully connected to a network since then.