It show me "Bad Storage" in LCD

Legacy Products WD Sentinel
1

I have dx4000. and I try to turn on first time and it show me button in the end  “shot down” I click it. then the storage loss the OS and didn’t come up again show “OS loading”. I try use “EMEA_SvrRecovery.iso (Server Recovery for ISO for EMEA)” and bootable USB. It show me “Bad Storage” in LCD

How to fix this problem “its new there is no data in drive”!!!

2

Is there a red light on any of the drives?

This usually means a bad drive, if the DX4000 is new you might want to exchange at the store

3

Hi Wizer,

The drive LED is blue. and the storage is new.
I need support, Idea please.

4

You need to do recreate my storage first.  You may have to run it more than once recreating the thumb drive each time untill it says storage okay.  Then move to perform recovery

5

Hi Gramps,

I try to recreating but it show “Recovery invalid Config”

So I think to config array  rebuild again.  …HOW?

and

if any help me to create a bootable stick ??

Thanks to all

6

Clcik recreate my storage and it will make the usb stick for you.  Each time you boot with it you have to recreate it.  Try it again

7

Hi  Gramps,

I already create it and try it. but it show  after 3 min in LCD “Recovery invalid Config”     :frowning:

Thanks.

8

Do the middle choice again, recreate my storage.

Make the USB stick again and boot from it

9

Gramps,

I do that  but it shown after 3 min “Recovery invalid Config”

I am realy feel bad :frowning:

Thanks to all.

10

You still have the same hard drives that came in the box?  You have not added any drives?

Make sure that the drives are properly seated.

There is a new build of the recovery ISO.  I am downloading it now.  You might try the new one also

11

Gramps wrote:

You still have the same hard drives that came in the box?  You have not added any drives?

Make sure that the drives are properly seated.

 

There is a new build of the recovery ISO.  I am downloading it now.  You might try the new one also

Thanks alot for fast replay  Gramps

I do recreate again and it show now "Invalid Drive Count " 

any ideas ??

12

Again, these are the same drives that came in the box?

Make sure they are properly seated.

The lights above the drives, are they on the same color for each bay that has a drive in it?

It may be that you have a bad drive.

Each time you boot with that thumb drive you need to recreate it.

13

Grasps wrote:

Again, these are the same drives that came in the box?

  YES, its same drives that came in the DX4000 box.

Grasps wrote:

Make sure they are properly seated.

  I am sure is its properly seated.

Grasps wrote:

The lights above the drives, are they on the same color for each bay that has a drive in it?

It may be that you have a bad drive.

Yes. Its all blue, I am sure there is no bad drive. Its new

Grasps wrote:

Each time you boot with that thumb drive you need to recreate it.

I do that many time still not affect.

14

Well get the new recovery ISO and let’s see if it does better?

15

I will download it and I will see. :angry:

Thanks  Gramps for your time :slight_smile: