So I am runnning into some issues updating to the newly released version. Currently running 3.3.1 156.
Tried running the update through UI and stops at 10% and errors out.
Tried manually downloading the file and starting update through UI - 10% again and fail.
Tried SSH-ing into the device and running the update script and pointing it to the deb file, fails again…
I get the following error extracted from the update.log for each instance of the errors:
Preparing FW upgrade image on: “/dev/md1”
preinst: currentRootDevice=/dev/md0
preinst: upgradePath=/mnt/rootfs
preinst: upgradePart=/dev/sda1
preinst: upgradeDevice=/dev/md1
Unpacking…
Unpacking replacement sq …
Unpack timeout occurred
failed 202 “upgrade download failure”
stopping duplicate md device /dev/md1
Anyone have any idea on how I can force the update? Or… how can I reset the Debian OS on the device to 100% stock and then attempt to update…
Note, running the 3TB version.
I do see that it takes FOREVER for dpkg to unpack the rootfs.img file and when it gets to about 1.3-1.5GB it times out…
Managed to take it out of the box and copy the contents of IMG file on the partitions and get it booted.
Now I have the following issue when it boots up and I can’t finish setting it up:
Anybody have any ideas on how to fix this?
Weird, but I can see the picture.
Well, once I get to this page, SSH is disabled, so I can’t get into the device remotely anymore…
FrodoB
5
File a ticket with WD, if they cannot resove it take it back to where you bought it.
This thread helped me: http://community.wd.com/t5/WD-My-Cloud/Here-is-WD-My-Cloud-2TB-virgin-disk-image/m-p/668617/highlight/false#M5968
Got the image. Used Ubuntu and restored it to the drive. Scanned the ext4 partition - sda4 and extended and we’re back in business! 
This is what I did to fix it:
-load up a live Ubuntu drive and attach the WD drive to the machine.
-download the image from the link above and extract the IMG from there.
-start Disks application and select the WD drive.
-click on the gear and select ‘restore from image’ for the whole drive
-point to the downloaded image
-run fsck on the 4th partition
-for me, the device was mounted as SDA
- fsck /dev/sda4
-start GParted and extend the sda4 partition to fill up unused space
-put back in case and boot up
You now have a fully working drive in ‘just out the box’ condition.
