Issues accessing file or UI for My Cloud

[hallcn11]

If you are having issues with stability or accessing your NAS device. It’s due to the most recent firmware. I couldn’t get mine to stay online more than 30-40 mins without downgrading the last firmware.

One tip. Put the downloaded firmware in the Public folder and you can won’t get a “not enough space available” error.

Easy method to downgrade to previous version of the firmware

hi Guys,very good Info but here my Problem to fix this …wdcloud 4TB do not boot to BLUE Hi Support , Problem is that my WD 4TB cloud will not boot properly. NO RED LED !!! , Cloud ran for approximately 1 year without any problems to access through software and browser there she was always a bit too slow and if you changed anything it took to talk up to 3-6 minutes to the change had taken over. , Now is no longer possible to access, often it remains just loading the operating system h…

[hallcn11]

Correction. That only made it run for a few hours before it died. It seems something else is going on.

[akko_69]

@hallcn11

loud 4TB do not boot to BLUE Hi Support , Problem is that my WD 4TB cloud will not boot properly. NO RED LED !!! , Cloud ran for approximately 1 year without any problems to access through software and browser there she was always a bit too slow and if you changed anything it took to talk up to 3-6 minutes to the change had taken over. , Now is no longer possible to access, often it remains just loading the operating system h…

same problem!
after upgrading to the last firmware, my MyCloud has became unstable and slow.
WDsync often prompts that the unit is offline, but after a while it start again to sync.
files.mycloud doesn’t find my unit.
Wdmycloud is so slow, sometimes the UI can’t load the main page.
also the iPhone app doesn’t work anymore…

how can I downgrade to the prev firmware?
thanks