iPhone/iPad WD 2Go Folders within Folders issue

I have set up a MBL Duo on my Mac. I have an iPhone and iPad running the latest iOS. I’ve transferred my iTunes library onto the MBL and can access it fine from my computer, but when I try to access it from my iPad/iPhone using the WD 2Go Pro app, it doesn’t show any of the folders within the iTunes Media folder. Suggesting that it’s empty when I know that I have a folder for music, movies, and TV Shows. What gives? And why can’t I access my videos(from the Shared Videos folder) on any wifi network that is not my home network? Any help would be great. Thanks.

Try this suggestion posted by Wayne on this thread

http://community.wdc.com/t5/My-Book-Live/issue-with-my-book-live-showing-up-in-shared-locations-but-doesn/td-p/347737

No dice. Basically, I created a private Share. In it, I created a folder marked Movies. Inside the folder are all the folders of the movies I own, but on the WD 2Go Pro app, I don’t see these folders. Why? Can’t seem to find an answer in these forums or anywhere. Getting a little agitated since its supposed to be my own personal cloud that I can’t seem to customize. Something seems wrong here.

Problem solved. It seems as though you can’t change the folder icons to something cusom.

1 Like

How did you solve It? I have a folder, and several folders inside it. There’s one particular folder which keeps being showed as empty. If I acces it from my Mac, I can see what’s inside. But from the iPhone and iPad apps looks like it is empty. I tried creating another folder, and moving all the content from the original folder to the new one, and still the same thing is happening. I run the latest OS both in iPhone as in iPad. Thanks!