Since there is no appropriate category for this question, I am posting it here.
I am trying to access my WD Support account. Since I have forgotten the password, I need to reset it. I get the email with the temporary password, but when I attempt to reset, I receive the following error:
INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7
What does one do?
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