Long story short, in 2015 I hired a computer consultant to save my files from a dying computer to an external drive. He did and handed me this model: WDBUZG0010BBK. I was super busy and did not try to retrieve data for a year. In the meantime, the consultant actually died. When I tried, I think I read somewhere that there was something that had to happen to access my files, but I was unable to figure it out. Here we are, 2021, and I need something on this drive. Here’s what I know:
- The hard drive is connected to my Acer computer via USB port
- The drive light is on and the drive hums
- Although Windows 10 does not show me the drive in File Explorer, I can see it in Disk Manager
- It’s listed as Disk 1 (my C drive is listed as Disk 0), 931.48 GB, not initialized, unallocated
- In one location I read that initializing will not erase data so I tried that and received a “This Device Not Ready” error message. That may be for the best because another article said that initializing WOULD erase my data. Who to believe, who to believe?
- I downloaded WD Drive Utilities but it does not see the drive.
And here I am. I don’t have a lot of hope because similar but different questions on here have gone unanswered since June, but I’m hoping fortune smiles down on me favorably.
Many thanks in advance.
Sandy