I can't see thumbnails for my pictures, even with the latest update

Legacy Products My Cloud OS 3
1

I bought this drive but one of the many problems I have noticed is that I can’t see thumbnails.

I am trying to delete my pictures so clicking on each one and waiting for it to load is wasting my time and counter-productive. Thinking about just paying Google the monthly fee for its ease. Can anyone help me?

Lee

2

Hi, are you talking about the My Cloud on the computer or are you talking about the mobile apps? If you are talking about the mobile apps?

3

Both! But more importantly the desktop version.