I can't see thumbnails for my pictures, even with the latest update

I bought this drive but one of the many problems I have noticed is that I can’t see thumbnails.

I am trying to delete my pictures so clicking on each one and waiting for it to load is wasting my time and counter-productive. Thinking about just paying Google the monthly fee for its ease. Can anyone help me?

Lee

Hi, are you talking about the My Cloud on the computer or are you talking about the mobile apps? If you are talking about the mobile apps?

Both! But more importantly the desktop version.