I can't connect to My Passport Wireless PRO from windows explorer

Portable Drives My Passport Wireless
1

Hello!
Why I can’t access My Passport Wireless PRO from windows explorer (Windows 10), from IP or name “mypassport”??
I have 2 computers and in 1 computer i can connect, but in the other I can’t connect.

Please Help Me!!!

2

Hi AlbertoSige,

Sometimes, the SMB 1.0/CIFS File Sharing Support is disabled in Windows 10 by default. You can check or enable SMB 1.0/CIFS File Sharing Support on Windows 10 if it is not enabled then try to access My Passport Wireless Pro from windows explorer.