WD Community

I can not see My Book Live anymore

I used IP scanner and I don’t see MBL ip.

I cannot access it also using http://mybooklive.

I tried to reset MBL but nothing happened.

The led is yellow fixed.

If it stays fixed for more than, say, 10 minutes, that means it is unable to boot the OS.

Yes it says fixed at least 8 hours. If I power it up it goes from blue to yellow and stays that way. What can I do to repair it or at least do not lose the data?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.