Hi, hoping someone can help me to figure out how to use the My Cloud Home with my PC and phone. I have so many questions so any help would be appreciated!
So far I have set it up, created an account and successfully backed up photos from my phone with the My Cloud app. I have also run a backup using my phone’s backup software which was apparently saved to “Public” folder on the MCH.
Question: Where is this “Public” folder, how do I access it, who else can access it, and can I make it private?
When I try to open the drive with my phone’s file explorer, it asks for login credentials to connect to the device. What are the credentials?
When I open the drive on my PC through windows explorer, I can only see the photos backed up with the My Cloud app, but it’s not showing me everything on the drive. The phone backup in the “Public” folder is there (I can tell my how much space is used on the drive) but I can’t see it.
And finally, how do I run a backup of my PC? When I open the WD Backup app and “Add Backup Plan”, it doesn’t find any device.