1 week ago, i upgraded MyCloud Gen2 to OS5. I have 3 of it actually. 1st one upgraded without issue. Indexing also completed by end of the day.
So i go ahead with the 2nd one and that is when i regretted doing it. Indexing never finish and the box seem hang. Only ping responded. To access the dashboard, i have to force power off/on but it hang again shortly. The only way to get it to work is to disable the cloud access. That’s stupid!!! IT IS NOT UPGRADE!
Hence i started to explore downgrading OS5 back to OS3 and has managed to do it successfully using steps to recover/unbrick the box. Hurray!!!
I would like to contribute and share my findings to payback to the community for the solutions i obtain for others who share unselfishly too.
Disclaimer : Do it at your own risk! Make sure you know what you are doing and i shall not be responsible if you brick your box.
Share drives will still be there after the downgrade. You will need to redo the initial setup including adding users and setting the rights again.
Here is how to do it.
Things you will need:
Working MyCloud OS5 with cloud access disabled if it is hanging your connection.
Enabled SSH and able to ssh into your box.
Able to copy files into the box or your share drive.
Enable DHCP (default usually unless you set to static IP)
I wish I’d seen this thread when I searched for downgrade. Had no end of SMB access issues with OS5.
I’ve had to go the long winded route of trying to manually recreate partitions in Linux and use the recovery files that way. On the third attempt, made my way back into the recovery UI where it’s currently sat at 0% so hopefully it progresses.
Select this option to securely access your personal cloud and perform command-line operations via the Secured Shell (SSH) protocol. SSH is disabled by default. Use the toggle button to turn ON or OFF.
To enable SSH, click the toggle button to ON .
Review the SSH message, select the I accept check box, and click OK . WARNING! Please note that modifying or attempting to modify this device outside the normal operation of the product voids your WD warranty. * Create a password, and click Save .
I tried this on my 2nd gen MyCloud,
I wasn’t able to login after a 4 second reset and it picked up a different IP address for some reason.
I ended up having to do a 40 second reset to get it to work,
but other than that this guide worked perfect.
A few tips to make this a fully comprehensive guide:
SSH can be enabled in the online dashboard under settings > network (it’s recommended to turn it off again once you’re done)
You can use SCP to transfer the files to the MyCloud (I used WinSCP)
Do you have a second gen single bay My Cloud? This discussion and the directions posted in the first post of this discussion were for rolling back a second gen single bay My Cloud to OS3. It may not work on multi bay My Cloud models.
Note: For some reason the user who made that previous post on rolling back the PR series removed their post information from the earlier posted WD community support link, but it is still available on the Way Back Machine.